This Privacy Policy explains how RosCar Spain (“RosCar Spain”, “we”, “us”, or “our”) collects, uses, stores, and protects personal data when you visit our website https://roscar.com.es/, contact us, or use our car rental search and booking request services.
RosCar Spain operates as a car rental aggregator. This means that we help users compare and request rental vehicles offered by international and local car rental companies. In many cases, the final rental agreement, vehicle availability, rental conditions, payment terms, insurance options, deposits, and cancellation rules are provided by the relevant rental company or supplier.
1. Who We Are
The website https://roscar.com.es/ is operated under the name RosCar Spain.
For any questions about this Privacy Policy or the processing of your personal data, you can contact us at: [email protected]
2. What Personal Data We Collect
We may collect personal data that you provide directly to us when you use our website, submit a booking request, contact us, or communicate with us by email, phone, messenger, or any other available channel.
The personal data we may collect includes:
- Full name;
- Email address;
- Phone number;
- Country of residence;
- Pick-up and drop-off location;
- Rental dates and times;
- Vehicle category or rental preferences;
- Driver age and driving-related requirements, where necessary for the rental request;
- Flight number or travel details, where relevant for airport pick-up;
- Messages, questions, or additional information you send to us;
- Technical information such as IP address, browser type, device information, pages visited, and cookies or similar tracking data.
We do not intentionally collect sensitive personal data unless it is strictly necessary for a specific rental request or required by the rental supplier, applicable law, or contractual obligations.
3. How We Use Your Personal Data
We may use your personal data for the following purposes:
- To process and respond to your car rental request;
- To check vehicle availability with international and local rental companies;
- To provide rental offers, prices, conditions, and booking-related information;
- To communicate with you regarding your request, booking, changes, or support questions;
- To send your booking details to the relevant rental company or supplier when necessary;
- To improve our website, services, user experience, and customer support;
- To prevent fraud, misuse, technical issues, or unauthorized activity;
- To comply with legal, tax, accounting, regulatory, or dispute-resolution obligations.
4. Legal Basis for Processing Personal Data
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with similar data protection laws, we process your personal data only where we have a valid legal basis.
The legal bases may include:
- Performance of a contract or pre-contractual steps: when we process your data to respond to your rental request, prepare an offer, or help arrange a booking.
- Legitimate interests: when we process data to operate, improve, secure, and promote our services, provided that your rights and interests do not override our interests.
- Consent: where you have given consent, for example for certain cookies, marketing communications, or optional data processing.
- Legal obligation: where processing is necessary to comply with applicable laws, regulations, official requests, accounting requirements, or legal claims.
5. Sharing Personal Data with Rental Companies and Partners
Because RosCar Spain acts as a car rental aggregator, we may share your personal data with third parties when this is necessary to process your request or provide the service you asked for.
These third parties may include:
- International car rental companies;
- Local car rental companies in Spain;
- Vehicle suppliers and fleet partners;
- Customer support and booking management providers;
- Payment service providers, where applicable;
- IT, hosting, analytics, and website service providers;
- Legal, accounting, compliance, or regulatory advisers where necessary.
Each rental company or supplier may process your personal data according to its own privacy policy, rental terms, and legal obligations. We recommend that you review the privacy policy and rental terms of the relevant supplier before confirming a booking.
6. International Data Transfers
Some rental companies, service providers, or technology partners may be located outside Spain or outside the European Economic Area. Where personal data is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are used in accordance with applicable data protection laws.
Such safeguards may include adequacy decisions, standard contractual clauses, contractual obligations, or other lawful transfer mechanisms where required.
7. Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate properly, improve performance, understand visitor behavior, remember user preferences, and support marketing or analytics activities.
Cookies may include:
- Essential cookies: required for the website to function correctly;
- Analytics cookies: used to understand how visitors use our website;
- Functional cookies: used to remember preferences or improve usability;
- Marketing cookies: used to measure advertising performance or show relevant content, where applicable.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.
8. Data Retention
We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Booking request data may be retained for customer service, accounting, legal, fraud prevention, dispute resolution, and business record purposes. When personal data is no longer needed, we will delete, anonymize, or securely restrict access to it where appropriate.
9. How We Protect Your Personal Data
We use reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
However, no method of online transmission or electronic storage is completely secure. Therefore, while we work to protect your personal data, we cannot guarantee absolute security.
10. Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights in relation to your personal data:
- The right to request access to your personal data;
- The right to request correction of inaccurate or incomplete data;
- The right to request deletion of your personal data;
- The right to request restriction of processing;
- The right to object to processing based on legitimate interests;
- The right to data portability, where applicable;
- The right to withdraw consent where processing is based on consent;
- The right to lodge a complaint with a competent data protection authority.
To exercise your rights, please contact us at: [email protected].
We may need to verify your identity before responding to your request. We will respond within the time required by applicable law.
11. Marketing Communications
We may send you service-related messages connected with your request or booking. Where permitted by law and, where required, with your consent, we may also send promotional offers or updates about our services.
You can opt out of marketing communications at any time by contacting us at [email protected] or by following the unsubscribe instructions included in the communication, where available.
12. Third-Party Websites
Our website may contain links to third-party websites, including rental companies, payment providers, travel services, or partner websites. We are not responsible for the privacy practices, security, or content of third-party websites.
We recommend that you read the privacy policy of any third-party website before providing personal data to them.
13. Children’s Privacy
Our services are not intended for children. We do not knowingly collect personal data from children. Car rental services are intended for users who meet the legal age and driving requirements of the relevant rental company and applicable law.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, technology, or business operations.
The updated version will be published on this page with a revised “Last updated” date. We encourage you to review this Privacy Policy periodically.
15. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or the way we process your personal data, please contact us:
RosCar Spain
Website: https://roscar.com.es/
Email: [email protected]
Last updated: May 29, 2026